User Support
Many businesses rely on an in-house expert – whether it’s someone in their IT department or just a “power user” to deal with common user problems. Unfortunately, this means that when technical issues arise, two employees are taken off tasks that could deliver more value to the business. KKG’s help desk and dedicated technicians ensure that your workforce stays productive while we take care of technical problems. Most problems can be easily remedied over the phone or with a remote session, you’re spared the expense and the wait of an on-site visit.
Hardware and Software Purchasing
Your KKG Team can maximize your technology budget by helping you find the best hardware and software solutions for your business. First, we sit down with you and make sure we understand the business problem you’re looking to solve – not just the technical problem. We’ll evaluate your current systems to make sure we can get the best value out of your existing investments. Then, we recommend not just the right equipment but the right strategy to get your business to where you want it to be. Our partnerships with tech leaders like Lenovo, VM Ware and Microsoft ensure that we can get you the right products to solve the problem at prices that won’t leave your checking account empty.
Network Support
Make your network work for you, not the other way around. Your KKG Team can design the network you need, whether your staff is large or small, in-house or mobile. From traditional LANs to the latest wireless LAN technology solutions, KKG technicians install your network, test it, and teach you what you need to know to utilize it effectively.
Consulting Services
Let KKG be your virtual IT Department. Our team can consult for your small to medium size business on all your technology needs.
With KKG Outsourced IT Support service plan, we keep it simple. One price. One hundred percent service. If you like the sound of that, and want to know more about how we deliver superior service to our clients every single day, please contact us at 312.725.0011 or use the Contact Us page for a FREE Consultation with us – we’re confident you’ve never met another IT consulting company like us before, we pride ourselves on being a different type of IT Consulting Company, let us show you how.